Frequently Asked Questions

Frequently Asked Questions

Results are

How do I see if I have a promotional discount?

  • Log in to your HelloFresh account
  • Click on your name at the top right and select Account Settings from the drop down menu.
  • You will then see any promotional offers displayed in the Meal Preferences tab.

How do I update my Email address on my account?

You can update your email address by clicking here

Alternatively, you can follow the steps below:

  1. Log in to your account.
  2. Click on your name in the upper right-hand corner and head to your Account Settings.
  3. Select 'Account Info'.
  4. Click 'Edit' on 'Personal Info'.
  5. Make the necessary changes and click 'Save'.

How do I change my password?

You may change your password here

Alternatively, you may follow the steps below

  1. Log in to your account.
  2. Click on your name in the upper right-hand corner and choose 'Account Settings'
  3. Select 'Account Info'
  4. Click 'Edit' on 'Password'
  5. Make the necessary changes then click on 'Save' to confirm your choice.

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