Yes! We care just as much about our packaging as the delicious recipes that come inside it. Here’s how to recycle each part of the HelloFresh box responsibly:

Insulating liners

• The honeycomb paperboard is 100% curbside-friendly.
• Take summer liners to a nearby recycling center.
• Trash winter liners.

Gel packs

• Use scissors to cut a small corner and empty water soluble contents into trash before recycling this plastic pack.
• To avoid clogging your pipes, please don’t put the contents of the ice packs in your sink or toilet.

Dry Ice

• Dry ice can be placed in a ventilated area at room temperature, where it will evaporate away.
• Keep it out of reach of children and pets.
• Dry ice should never be disposed of in a trash can, chemical waste container, garbage can, sink, or toilet. To prevent an injury similar to a burn, always use protective gloves.

HelloFresh box

• Fold and discard with other household recyclables.

Separator and meal kits

• 100% curbside-friendly

Visit our dedicated Recycling page here for details on how to recycle each part of the HelloFresh box responsibly.

Insulating liners

• Summer and winter liners: honeycomb paperboard with a pulper-safe metalized film
• Summer liners: recycled cotton, jute, and kraft paper
• Winter liners: BPA-free plastic and mylar

Gel packs

• Water soluble gel (it dissolves in water but is not pipe-friendly, so don’t pour down the drain!) and recyclable plastic

HelloFresh box

• Mix of recycled and virgin fibers

Separator and meal kits

• Low-density chipboard

Yes, our packaging is fully curbside recyclable including our insulated liners!
As for dry ice, just place it in a well-ventilated area at room temperature, and the remainder of the ice will evaporate away. Please do not leave it in a place accessible to children or pets. Never dispose of dry ice in a trash can, chemical waste container, garbage can, sink, or toilet. Always use protective gloves to protect your skin: prolonged contact can cause an injury similar to a burn.

Recipes...yes! Ingredients, no. However for each recipe, on our site and recipe cards, all ingredients are clearly listed along with specific top 8 allergens that correspond to certain ingredients. Everything is packaged separately in a meal box. If you deem appropriate for your dietary needs, you can substitute or omit an ingredient at home!

If you are an existing HelloFresh Customer, you can click here to select your meals

Why is there a recall?

One of HelloFresh’s cheese suppliers has announced a voluntary nationwide recall of certain cheese products due to the potential presence of Listeria monocytogenes at one of its cheese producer’s facilities, Rizo-Lopez Foods. Rizo-Lopez Foods produced potentially contaminated Cotija cheese and announced a nationwide recall. Out of an abundance of caution, the supplier has voluntarily recalled additional cheese products, including shredded Monterery Jack cheese, which was packaged on the same line as the recalled Cotija cheese.

__Select HelloFresh meals delivered between 12/2/2023-12/18/2023 may have included the potentially contaminated shredded Monterey Jack cheese. Out of an abundance of caution for our customer’s safety, any potentially impacted customers have been notified and compensated__.

If you have consumed the potentially impacted Monterey Jack shredded cheese and are experiencing any related illness or have other medical concerns, please contact your healthcare provider immediately.

What are the potentially impacted meals? The potentially impacted meals delivered between 12/2/2023 - 12/18/2023 include

• Onion Crunch Chicken
• Firehouse Cheeseburgers
• Gimbel’s Santa Cheeseburgers
• Smashed Black Bean Tacos
• BBQ Pineapple Flatbreads
• One-Pan Smashed Black Bean Tacos

Any customers who received the potentially impacted meals and still have shredded Monterey Jack cheese in their possession should discard the cheese immediately.

How do I identify if my meals/ingredients are impacted?

If your order was potentially impacted, you would have received an email from us informing you of which meals may have been affected, is in your possession, Please discard the packets of Shredded Monterey Jack Cheese if you still have this product.

I already consumed the meals. What are the health effects? If you have consumed the Shredded Monterey Jack cheese and you are experiencing illness or you have other medical concerns, please contact your healthcare provider, as recommended by the FDA.To learn more, please visit the official FDA website.

Are my other ingredients/meals contaminated?

The HelloFresh Food Safety team has confirmed this was an isolated, supplier related incident that only impacted select deliveries between 12/2/2023 - 12/18/2023.All potentially impacted customers were notified directly via email and our Food Safety team has confirmed that meals included in any current and future deliveries are not impacted. We take food safety and quality very seriously, and our customers’ safety is our top priority.

Where is the impacted ingredient sourced from?

Unfortunately, HelloFresh is unable to share supplier information. The safety and quality of our meal kits and thereby, our ingredients, is our highest priority. Our Food Safety team can confirm there is no impact to current and future meals.